Job description
On behalf of a well-known client from Münster, we are looking for you as a Specialist Case & Data Management - Customer Support (m/f/d) for direct placement.
This is what your new employer offers:
- Flexible working hours
- Mobile working
- Duz culture (from trainees to the Management Board)
- Regular company events
- Break activities (table football, table tennis, spike ball, barbecue hut)
- JobRad & car leasing
- E-charging station for cars and bicycles
- Company pension scheme
- Capital-forming benefits
- GivveCard
- Good public transport connections
- Sufficient free parking spaces on site
- Parent-child office
- Employees recruit employees
- Outdoor and indoor terraces
This is what you can expect from ACTIEF:
- Professional advice and individual selection of suitable positions
- Access to companies that do not tender publicly
- Perfect preparation of your application documents
- Free job application coaching
- Free job advice
Your tasks:
- Verbal and written communication with customers and cooperation partners in the area of payment and online services in German and English
- Customer service
- On- and offboarding of national and international operators
- Interface to other company divisions (PM, FiCo, order processing)
- Documentation of customer concerns in the ticketin
Your profile:
- Completed commercial training or comparable Affinity for online business
- Solutions and IT applications
- Good verbal and written communication skills
- Very good team and strong communication skills
- Good knowledge of the MS Office product range and Confluence
- Good written and spoken German and English, further language skills desirable
- Strong customer orientation, enjoy dealing with customers and sales partners
Münster, Westphalia, 48155
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