Job description
Im Auftrag eines namhaften Kunden aus Münster suchen wir zur Direktvermittlung genau Dich als Mitarbeiter im technischen Support / Helpdesk (m/w/d).
This is what your new employer offers:
- Flexible working hours
- Mobile working
- Duz culture
- JobRad & car leasing
- E-charging station for cars and bicycles
- Company pension scheme
- Capital-forming benefits
This is what you can expect from ACTIEF:
- Professional advice and individual selection of suitable positions
- Access to companies that do not tender publicly
- Perfect preparation of your application documents
- Free job application coaching
- Free job advice
Your tasks:
- Telefonischer und schriftlicher Support unserer Kunden
- Analyse und Lösung technischer Fragestellungen zu unserer Kassensoftware und unseren Online Services, Weiterstellung an First- und Second-Level-Support
- Simulation of customer installations for analysis purposes
- Documentation of activities in the ticket system
- Collaboration with our product development and product management teams in the development of solutions
Your profile:
- Technical understanding and enjoy solving technical challenges
- Pleasure in dealing with customers and high service orientation
- Systematic and structured way of working
- Able to learn and used to working independently and on your own responsibility
- Experience in customer service an advantage
- Good knowledge of German; knowledge of English an advantage
Münster, Westphalia, 48155
WhatsApp application 