Job description
Im Auftrag einer namhaften Servicecenters aus der Region Wiesbaden suchen wir genau Sie als Service- Center Agent (m/w/d) in Vollzeit für die Kundenbetreuung.
This is what your new employer offers:
- 38.5 hours per week
- Aktuell auch Home Office nach erfolgreicher Einarbeitung
- Company pension scheme
- Free employee parking spaces
- "All-you-can drink" coffee, tea and water as well as fresh fruit
- Fitness-Zuschuss
- Babbel language course
- Duz culture
...and much more.
This is what you can expect from ACTIEF:
- Professional advice and individual selection of suitable positions
- Access to companies that do not tender publicly
- Perfect preparation of your application documents
- Free job application coaching
- Free job advice
Your tasks:
- Telefonische Beratung von Kunden zu Verträgen und Mahnwesen
- Processing and implementation of contract amendments and processing in IT systems
- Checking and issuing repair approvals to contractual partners, policyholders and repair companies
- Investigation of the facts, examination of the insurance cover, clarification of the question of cover and liability
- Forwarding reports and inquiries to the relevant departments
- Arbeit im Schichtsystem in den Zeiten Montag Freitag 08:00 – 20:00 Uhr, gelegentlich samstags 10:00 – 16:00 Uhr
Your profile:
- Idealerweise Berufserfahrung in der (telefonischen) Kundenbetreuung
- Berufs- und Quereinsteiger sind willkommen
- High service and customer orientation
- High communication skills
- Quick comprehension as well as a systematic and reliable way of working
- German language skills at native speaker level
Wiesbaden, 65187
WhatsApp application 