Customer service clerk (m/f/d)

Job description

On behalf of a well-known client from Aschaffenburg, we are looking for you as a Customer Service Clerk (m/f/d) for direct placement.

This is what your new employer offers:

This is what you can expect from our customer:

• Above-tariff salary package from 3,500.00 euros / month gross (depending on qualifications and professional experience)
• Flexible working hours
• Additional company health insurance

This is what you can expect from ACTIEF:

• Professional advice and individual selection of suitable positions
• Attractive employee offers - corporate benefits
• Access to companies that do not tender publicly
• Perfect preparation of your application documents
• Free job application coaching
• Free job advice

Your tasks:

• Processing of complaints
• Checking repair offers from suppliers and initiating repairs  
• Supervision of the complete processes
• Preparation of analyses and evaluations in the context of complaints
• Mitarbeit im Kundendienst und verschiedene andere Fachabteilungen

Your profile:

• Successfully completed commercial vocational training
• Berufserfahrung im Bereich Reklamationsmanagement wäre wünschenswert
• You have an interest in technology
• Good written and spoken German and English skills
• Good user knowledge of ERP systems such as NAV Dynamics / BC is an advantage