reception line

Job description

For our client, a company belonging to Gesundheitswelt Chiemgau AG, we are directly recruiting an employee (m/f/d) for the reception management in a superior hotel.

Benefits

Our client offers you:

• Responsible management position 
• Flexible working hours
• Support from a dedicated, motivated team
• Fair compensation
• housing option
• Attractive vacation policy
• Ideal location & mobility (close to the train station)
• Zusatzleistungen (Spendit-Gutscheinkarte, Betriebliches Gesundheitsmanagement, vergünstigte Mitgliedschaft im PROMOVEO Fitnesszentrum sowie betriebliche Altersvorsorge)
• JobRad

We offer you:

• Professional advice and individual selection of suitable positions
• Access to companies that do not tender publicly
• Perfect preparation of your application documents
• Free job application coaching
• Free job advice

Tasks

• Working at the reception desk
• Ensuring guest service and implementing quality guidelines
• Creation and control of duty rosters
• complaint management
• Cross-departmental coordination of guests' needs and requests
• Close cooperation with housekeeping and all other departments
• Implementation of and collaboration on sales promotion measures
• Responsible for the professional management and development of team members
• Coordination of all measures to optimize the resources used
• Regular implementation of new, innovative ideas as "magic moments" for guests
• Participation in meetings
• Exemplifying and adhering to the corporate philosophy
• Manager on Duty Services

requirements

• Several years of professional experience as a Front Office Manager or Assistant Front Office Manager
• Good PC skills, especially with common MS Office programs (Word, Outlook, Excel), and several years of experience with common front office software
• Very good English skills, other foreign languages are an advantage
• Host personality and a well-groomed and confident manner
• Guest- and service-oriented thinking
• Flexibility, resilience, and assertiveness
• Ability to work in a team, leadership experience, and ability to motivate others
• Accuracy and sociability