Claims Manager (m/f/d) - Berlin

Job description

Are you a practical craftsman with a good overview of organizational tasks and a solution-oriented approach to work? Then this job is just right for you! As a claims manager, you will combine your technical expertise with administrative tasks and ensure that claims are professionally assessed and processed.

Benefits

• Long-term employment opportunity in a company in the region
• A wide range of discounts and exclusive employee offers through Corporate Benefits
• Very good chances of subsequent recruitment and permanent employment
• Fair pay according to the GVP tariff, including vacation and Christmas bonuses
• Professional and personal support from an ACTIEF contact person
• Free preventive medical checkups and work clothes provided

Tasks

• • Processing of claims and coordination of repair measures
• • Inspection and analysis of damage to buildings, facilities, or equipment
• • Organization and planning of repairs or maintenance in cooperation with tradespeople and external service providers
• • Documentation of claims and preparation of damage reports
• • Coordination and communication with customers, internal departments, and tradespeople
• • Ensuring the quality and proper execution of repairs

requirements

• Completed vocational training (e.g., as a carpenter, electronics technician, painter, etc.) or similar qualification
• Experience in claims management or repair coordination is an advantage
• Technical understanding and the ability to assess repairs
• Organizational talent and a structured way of working
• Strong communication skills and the ability to mediate between tradespeople and office management
• Good written and spoken German