Customer service employee (m/f/d)

Freiburg, 79108
02.07.2026

Questions about the job?


Frau Susanne Carl
ACTIEF Personalmanagement GmbH - OFFICE PV Team Süd
Freiburg


Questions about the job?

Job description

We are looking for a customer service representative (m/f/d) for our client in Freiburg through direct placement.

(Jahresgehalt bis zu 45.000€)

Do you already have experience in customer service in a company and are looking for a new working environment?

Then apply to us.

Tasks

  • Support and advice for our customers by phone, email, and chat
  • Processing customer inquiries and complaints
  • Creation and maintenance of customer documents
  • Coordination of returns and exchange processes
  • Collaborating with internal departments to resolve customer issues
  • Maintenance and updating of the knowledge database system
  • Conducting customer satisfaction surveys
  • Identifying opportunities for improvement in customer service

requirements

 

  • Completed commercial training or similar qualification
  • At least 2 years of experience in customer service or a similar role
  • Good knowledge of MS Office

 

Express application

Questions about the job?

Herr Susanne Carl
ACTIEF Personalmanagement Freiburg

Freiburg

Telefon: +49 761 / 59 00 72 – 0
E-Mail: [email protected]