Customer Service Representatives (m/f/d)

Job description

We are looking for dedicated and strong communicators to serve as telephone customer service representatives (m/f/d) for our client—people who enjoy working with others and are committed to providing excellent customer service.

Benefits

• Long-term employment opportunity in a company in the region
• A wide range of discounts and exclusive employee offers through Corporate Benefits
• Very good chances of subsequent recruitment and permanent employment
• Fair pay according to the GVP tariff, including vacation and Christmas bonuses
• Professional and personal support from an ACTIEF contact person
• Free preventive medical checkups and work clothes provided

Tasks

• Telephone support and advice for customers
• Handling Customer Inquiries and Concerns
• Collection and Maintenance of Customer Data
• Support in finding solutions and handling customer complaints
• Scheduling appointments and administrative tasks

requirements

• Friendly and service-oriented demeanor
• Good written and spoken communication skills
• Safe handling of the PC
• Reliable and independent way of working
• Some experience in customer service is a plus, but not required