Job description
Do you enjoy talking on the phone, have a customer-focused approach to work, and want to work in a modern financial environment? Then get your career started with us in the areas of auto leasing and private banking.
To strengthen our team, we are looking for motivated call center agents (m/f/d) to provide customer service over the phone and handle administrative tasks.
Benefits
- Long-term employment opportunity in a company in the region
- A wide range of discounts and exclusive employee offers through Corporate Benefits
- Very good chances of subsequent recruitment and permanent employment
- Fair pay according to the GVP tariff, including vacation and Christmas bonuses
- Professional and personal support from an ACTIEF contact person
- Free preventive medical checkups and work clothes provided
Tasks
- Providing telephone support to customers and prospective customers for both inbound and outbound calls
- Expert advice on auto leasing, contracts, and financial services
- Handling customer inquiries by phone and email
- Preparation of transfer offers and contract information
- Support for Contract Renewals and Follow-On Leases
requirements
- Enjoy interacting with people and working on the phone
- Strong communication skills and a friendly demeanor
- Service- and customer-oriented approach
- Previous experience in customer service, a call center, or an office setting is a plus
- Very good written and spoken German and English skills
- Confident Use of the PC and MS Office