Clerk (m/f/d)

Job description

We are looking for a dedicated administrative assistant (m/f/d) to handle order processing and customer service in the metal industry, to start as soon as possible. If you are a good fit, there is a chance of being hired directly by the client.

Benefits

• Long-term employment opportunity in a company in the region
• A wide range of discounts and exclusive employee offers through Corporate Benefits
• Very good chances of subsequent recruitment and permanent employment
• Fair pay according to the GVP tariff, including vacation and Christmas bonuses
• Professional and personal support from an ACTIEF contact person
• Free preventive medical checkups and work clothes provided

Tasks

• Process and respond to customer inquiries
• Create and send offers
• Record orders and enter them into the system
• Coordinate delivery times and appointments with customers
• Create and Send Order Confirmations
• Communicate with suppliers and production departments to ensure order fulfillment
• Monitor order status and keep customers informed about the progress of their orders
• Handle customer complaints and inquiries
• Maintain and Update Master Data
• Creating Reports and Statistics
• Handle administrative tasks such as filing and documentation

requirements

• Completed commercial training or comparable qualification
• Experience in order processing, ideally in the metal industry
• Confident use of ERP systems and MS Office
• Good command of German, both written and spoken; English is a plus
• Ability to work in a team and independently
• Customer-oriented thinking and acting
• Willingness to undergo continuous further training