Job description
A varied role as a Technical Support Specialist (m/f/d) awaits you at our renowned client. Put your skills to work and grow with us!
Benefits
- Long-term employment opportunity in a company in the region
- A wide range of discounts and exclusive employee offers through Corporate Benefits
- Very good chances of subsequent recruitment and permanent employment
- Fair pay according to the GVP tariff, including vacation and Christmas bonuses
- Professional and personal support from an ACTIEF contact person
- Free preventive medical checkups and work clothes provided
Tasks
- Receiving and processing technical inquiries and malfunctions by phone, email, or ticket system
- Diagnosis and resolution of hardware and software problems as well as technical malfunctions
- Supporting users with the installation, configuration, and maintenance of IT systems and software
- Creation and maintenance of technical documentation and instructions
- Collaborating with other departments to solve complex technical problems
requirements
- Completed training in the IT field or comparable qualification
- In-depth knowledge of troubleshooting and repairing IT systems, networks, and software
- Experience with common operating systems (Windows, macOS, Linux) and network technologies
- Strong communication skills and patience when dealing with end users
- Independent and solution-oriented approach to work, as well as the ability to remain calm even in stressful situations
Calau, 03201 
WhatsApp application 
