Service Technician (m/f/d) in the Field of Robotics/Electrical Engineering

Job description

Do you want to not only develop innovative automation solutions, but also bring them to life right at the customer’s site? If so, we have a diverse role in robotics and automation waiting for you—with exciting projects in Germany and across Europe.

Benefits

• A position of responsibility involving innovative products and challenging technology projects
• A diverse range of responsibilities in a dynamic technical environment
• An Attractive Company Vehicle for Your Business Trips
• Quick decision-making processes and direct communication with senior management
• Individual and flexible working time models
• An open, collegial, and family-like work environment
• Regular team events
• Grants for Sports Programs
• JobRad
• A high degree of autonomy and the opportunity to actively help shape the future development of our solutions

Tasks

• Commissioning of our bin-picking systems at integration partners' and customers' sites
• Technical liaison role between development, sales, and customers
• Adjustment, configuration, and commissioning of interfaces to higher-level control systems, particularly I/O and Profinet
• Conducting customer training sessions and technical briefings
• Technical support for the sales team throughout the entire sales process
• Conducting service and support assignments and providing assistance with fault analysis
• Building and maintaining long-term, partnership-based customer relationships
• Independent management of projects and on-site contacts
• Domestic and international travel within Germany and Europe

requirements

• Completed vocational training or a degree in electrical engineering, mechatronics, mechanical engineering, or a comparable technical field
• Strong knowledge of automation, robotics, and industrial interfaces
• Ideally, some initial hands-on experience with robotics and bin-picking systems
• Strong technical understanding and a structured, solution-oriented approach to work
• A strong focus on customers and service, as well as a passion for working directly with customers
• Strong communication skills and a confident demeanor
• Ability to work independently and strong teamwork skills
• Willingness to travel domestically and internationally
• Flexible residence