Customer Service Representative (m/f/d)

Benefits

• Long-term employment opportunity in a company in the region
• A wide range of discounts and exclusive employee offers through Corporate Benefits
• Very good chances of subsequent recruitment and permanent employment
• Fair pay according to the GVP tariff, including vacation and Christmas bonuses
• Professional and personal support from an ACTIEF contact person
• Free preventive medical checkups and work clothes provided

Tasks

• Welcoming and Assisting Hotel Guests
• Taking orders and serving food and drinks
• Preparation and Cleanup of the Restaurant and Breakfast Area
• Setting and clearing the tables
• Restocking the buffet and beverages
• Assisting guests with their questions and requests
• Ensuring cleanliness and order in the service area
• Collaboration with the Kitchen and Front Desk
• Handling Guest Requests and Complaints
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requirements

• Friendly and well-groomed appearance
• Good communication skills and customer focus
• Reliability and punctuality
• Ability to work as part of a team and willingness to help others
• Service Orientation and Hospitality
• Resilience and Stress Resistance
• Flexibility and commitment
• Independent and careful way of working
• Good manners and polite behavior
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