Call Center Agent (m/f/d) German and Dutch

Hamburg, 21035
Full-time
Full-time
Ab 19.04.2024

Questions about the job?


Ms. Sabrina Demir
ACTIEF Personalmanagement
Hamburg


Questions about the job?

Job description

We are looking for you for the position of Customer Advisor (m/f/d).

Our client is a modern cross-channel company with over 85 stores in Germany, Austria, Switzerland and the Netherlands. 

At the European headquarters in Hamburg-Allermöhe, more than 2,000 team-oriented and motivated colleagues are waiting for you to join them. 

We offer you:

  • Permanent employment contract 
  • Concrete chance of being taken on
  • Vacation and Christmas bonus
  • Free medical check-ups and work clothes
  • Long-term employment in a renowned company in the region
  • Personal support from our competent team on site

Your area of responsibility:

  • You are the first point of contact for inquiries about orders, questions about the product range and all other concerns of our customers
  • You take care of inbound communication by phone, email and chat
  • Together with the team and our specialist departments, you always find the right solutions for our customers

What you bring with you:

  • Solid PC skills and mastery of common Office programs
  • Confident language skills in German
  • Language skills in English or Polish or Dutch are what set you apart
  • You enjoy providing advice and dealing with people and have good comprehension and communication skills
  • We require the willingness to work in a three-shift system between 08:00 and currently 20:00 (Mondays to Fridays), as well as on two Saturdays a month in a shortened shift

Express application

Questions about the job?

Frau Sabrina Demir
ACTIEF Personalmanagement Hamburg

Hamburg

Telefon: +49 (0) 040 284098913
E-Mail: [email protected]