Call Center Agent (m/f/d) – Private Bank & Auto Leasing

Job description

Do you enjoy talking on the phone, have a customer-focused approach to work, and want to work in a modern financial environment? Then get your career started with us in the areas of auto leasing and private banking.

To strengthen our team, we are looking for motivated call center agents (m/f/d) to provide customer service over the phone and handle administrative tasks.

Benefits

• Long-term employment with a company in the region
• Fair Pay and Opportunities for Advancement
• Onboarding and Initial Support Through Quality Management Systems 
• Work from home 2–3 days a week (after orientation)
• Free parking and excellent public transportation access
• In-House Training Department

Tasks

• Providing telephone support to customers and prospects for both inbound and outbound calls
• Expert advice on auto leasing, contracts, and financial services
• Handling customer inquiries by phone and email
• Preparation of transfer offers and contract information
• Support for Contract Renewals and Follow-On Leases
• Conducting service and informational meetings

requirements

• Enjoys working with people and communicating over the phone
• Strong communication skills and a friendly demeanor
• Service- and customer-oriented approach
• Previous experience in customer service, a call center, or an office setting is a plus
• Excellent written and spoken German and English skills
• Confident Use of the PC and MS Office