Customer Service Representative (m/f/d)

Job description

We are currently seeking a Customer Service Representative (m/f/d) for our prestigious client in Karlsruhe through direct placement.

Benefits

• A Diverse Role in Customer Service
• An international and collegial work environment
• Quick decision-making processes and room for your own ideas
• A modern work environment and responsibilities

Tasks

• Support and consulting for national and international clients
• Handling customer inquiries by phone and email
• Order Acceptance and Order Processing
• Creation and tracking of offers
• Coordination of delivery dates and internal consultations
• Handling Complaints and Customer Inquiries
• Maintenance of Customer and Order Data

requirements

• Business apprenticeship or equivalent qualification
• Initial experience in customer service or internal sales support
• Excellent command of German and a good command of at least one foreign language
• Proficiency in MS Office and, ideally, ERP systems
• Customer-oriented and communicative personality
• Independent and structured way of working