Job description
On behalf of our client, a renowned insurance company in the Heidelberg area, we are seeking a Claims Processor (m/f/d) for direct placement, to start as soon as possible.
Benefits
- Permanent employment contract with a dynamic company with a promising future
- Flexible work schedules and modern work models
- Remote Work & Workation
- Attractive income and career prospects
- Customized training and development opportunities through the internal Academy, featuring e-learning and in-person courses
- Employer-Sponsored Retirement Plans (bAV)
- Attractive corporate benefits and employee discounts
- Free drinks on site
- Regular company parties and team-building events
Tasks
- Independent Handling of Claims
- Handling claims from the initial report through to resolution
- Providing telephone and written support to customers, claimants, and sales partners
- Processing and Resolving Incoming Inquiries and Concerns
- Assistance with special technical tasks and departmental tests
- Support for the onboarding, training, and professional development of colleagues
- Contributing to the optimization of business processes
- Support in coordinating efficient operational processes
- Interdisciplinary support as needed
- Active Implementation of a Modern Claims Management System
- Processing and Coordinating Complaint Management
requirements
- Completed business training in the field of insurance and finance or certification as an insurance specialist (m/f/d)
- Work experience in claims processing, ideally in property and/or auto insurance
- A strong commitment to service and customer focus
- Excellent communication skills and the ability to negotiate confidently
- Assertiveness and a confident demeanor
- A reliable, dedicated, and team-oriented approach to work
- A strong focus on solutions
- Openness and enthusiasm for new topics and changes
- Willingness to actively help shape the company's future development
Heidelberg, 69001 
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