Employee Customer Service (m/f/d)

Job description

Are you a strong communicator looking for a new professional challenge?

Great... then we look forward to receiving your application as an employee (m/f/d) for the customer service department of a client in Hanau on a temporary basis. 

Benefits

• Long-term employment in a renowned company in the region 
• Concrete chance of being taken on
• Professional advice and individual selection of suitable positions
• Access to companies that do not tender publicly 
• Perfect preparation of your application documents

Tasks

• Responsibility for ensuring that the promotion process runs smoothly 
• Complaints processing / SAP workflow 
• Interface function to specialist departments (sales, logistics, finance) 
• Customer support at trade fairs 
• Responsibility and execution of written and telephone correspondence 
• Ensuring smooth order processing (OTC) 
• Recording and tracking of goods reservations 
• Ensuring the correct customer master data 
• Condition and price maintenance in SAP 
• Provision of article and image data (Excel/customer portals) 

requirements

• Completed commercial training 
• Professional experience in customer service in the B2B sector 
• Good SAP/R3 SD knowledge 
• Good knowledge of Excel 
• Ability to work in a team and strong communication skills 
• Good knowledge of English