ACCOUNT OPERATIONS MANAGER (M/F/D)

Job description

We are looking for a dedicated and experienced Account Operations Manager (m/f/d) for our client in Dreieich to strengthen customer relationships and optimize operational processes.
In this key role, you will work closely with customers and internal teams to ensure that their services meet the highest standards.

Benefits

• Long-term employment opportunity in a company in the region
• A wide range of discounts and exclusive employee offers through Corporate Benefits
• Very good chances of subsequent recruitment and permanent employment
• Very good earning potential 
• Professional and personal support from an ACTIEF contact person
• Free preventive medical checkups and work clothes provided

Tasks

• Internal and external interface function for sales projects, from briefing to delivery
• Daily customer communication and support for renowned FMCG customers
• Price negotiations with customers
• Planning and implementation of customer briefings in collaboration with development and production
• project documentation
• Data maintenance in our ERP system, in particular project creation and quotation preparation
• Participation in sales and target price calculations as well as sales planning
• Creating the CPS (Critical Path Schedule)
• Point of contact for the customer throughout the entire project
• Preparing meetings and presentations for customers and internal departments
• Responsibility for the approval process vis-à-vis the customer and production
• Production support for ongoing productions
• Budget and contribution margin responsibility for own projects and strategic market development
• Review and monitoring of dates and deadlines

requirements

• Completed vocational training in the commercial sector
• Initial experience in a comparable position in the project business is necessary, preferably in the field of trade fair construction, shopfitting, or in the plastics or metalworking industry.
• Strong customer focus
• Willingness to travel occasionally
• You have a strong ability to organize and coordinate processes.
• You possess above-average commitment, team spirit, and flexibility.
• Very good written and spoken English skills
• Confident use of common MS Office applications and experience with ERP systems