Job description
Do you enjoy hosting, are you service-oriented, and do you enjoy interacting with people?
We are currently seeking a hotel specialist / hotel employee (m/f/d) to support the team for our client in the hospitality industry.
Your responsibilities will cover various areas of hotel operations—from welcoming and assisting guests to providing room service and cleaning and maintaining the hotel rooms.
Benefits
- Long-term employment opportunity in a company in the region
- A wide range of discounts and exclusive employee offers through Corporate Benefits
- Very good chances of subsequent recruitment and permanent employment
- Fair pay according to the GVP tariff, including vacation and Christmas bonuses
- Professional and personal support from an ACTIEF contact person
- Free preventive medical checkups and work clothes provided
Tasks
- Reception and Assistance for Hotel Guests
- Check-in and Check-out
- Processing Reservations and Guest Requests
- Contact person for guests with questions or concerns
- Communication with guests by phone and in person
- Providing Room Service
- Preparing and Cleaning Guest Rooms
- Cleaning and Maintenance of Hotel Rooms and Restroom Areas
- Changing Bed Linens and Towels
- Replenishing Supplies
- Checking rooms for cleanliness and completeness
- Assistance with general hotel operations
- Compliance with Hygiene and Quality Standards
requirements
- Completion of a hotel management program or a comparable qualification is a plus
- Work experience in a hotel, at the front desk, in housekeeping, or in customer service is preferred
- Friendly and well-groomed appearance
- Service and Guest Focus
- Reliable and careful way of working
- Ability to work in a team and flexibility
- Good knowledge of German
- Willingness to work on weekends and holidays
- We also warmly welcome candidates from other fields who have experience in customer service or cleaning.