In-House B2B Sales Representative / Customer Service & Sales (m/f/d)

Job description

We are looking for a Customer/Employee Liaison for the B2B Inside Sales Team (m/f/d) for a client in Müllheim—this is a direct placement!

(Annual salary up to €50,000—depending on qualifications and experience)

Do you have business training and experience in a sales role with a technical focus?

Do you have a very good command of German and English—and ideally French as well?

Then apply with us—we'll connect you directly with our client!

Benefits

• You'll find a technical environment here with a high degree of automation, a focus on high-tech, and state-of-the-art solutions.
• As a company in the metal and electrical industry that adheres to collective bargaining agreements, we not only pay you a fair wage but also a good one, and our benefits (company pension plan, health management, etc.) are attractive.
• You'll find a very collaborative and supportive work environment at a successful market leader with a medium-sized company structure.
• As a family-owned business, we are committed to social responsibility and place great importance on environmental protection and workplace safety.
• You can easily get to work thanks to convenient transportation options and a train station right nearby, and we'll subsidize your JobTicket.
• You'll be working in a region that's unbeatable thanks to its great weather, excellent wine, and proximity to the Swiss and French borders, which offer outstanding recreational opportunities.

Tasks

• Primary point of contact for customers in day-to-day operations
• Creating and tracking quotes, shipping samples, and entering and processing customer orders
• Supporting the sales team on customer projects in collaboration with internal departments and international offices
• Professional handling of complaints and returns to ensure high customer satisfaction
• Maintenance and management of customer master data, as well as the provision and management of customer-related documentation

requirements

• Successfully completed vocational training in business administration, as well as—ideally—several years of professional experience in sales, preferably with a technical focus
• Excellent knowledge of ERP systems and proficiency in using MS Office applications
• Excellent written and spoken German and good written and spoken English (CEFR Level B2); knowledge of French is a plus
• A person with strong organizational skills and a strong customer focus who coordinates complaints in a solution-oriented manner and always maintains a clear overview, even when handling multiple concurrent processes
• The ability to grasp concepts quickly, a high level of reliability, and a strong team-oriented mindset