Job description
Do you enjoy working with customers, take a solution-oriented approach to your work, and are looking for a new professional challenge? Then we have the perfect opportunity for you! We ’re looking for a business administrator (m/f/d) to join the customer service team at our client’s location in Frankenthal .
Benefits
- Competitive pay starting at 20.00 euros gross per hour
- Permanent Employment Contract – We Are Committed to a Long-Term Partnership
- Flexible work-time account and excellent chances of being hired by the client company
- Discounted Germany Ticket for Your Commute
- Exclusive employee benefits through Corporate Benefits, as well as a "refer-a-friend" bonus of up to 450 euros
Tasks
- Expert support and advice for individual and business customers on a variety of matters
- Processing business transactions and resolving contract and billing issues
- Reviewing and processing complaints, and developing appropriate solutions
- Maintaining and updating customer data and relevant information
- Coordinate with internal departments to ensure smooth operations and high customer satisfaction
requirements
- Completed commercial training
- A strong commitment to customer service and a passion for working with customers
- Independent, structured and reliable way of working
- Good knowledge of MS Office
- Ideally, experience in administrative work or customer service