Call Center Agent (m/f/d) full- and part-time

Job description

Together with a company from the Karlsruhe area, we are looking for new colleagues in the field of telephony, more precisely as Call Center Agent (m/f/d) in full-time and part-time.
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This is what you can expect from us:

• Secure job with permanent employment contract
• Attractive salary package according to BAP tariff
• Long-term employment in a renowned company in the region
• Personal support from our competent team
• Above-tariff salary package and bonuses
• Concrete chance of being taken on
• Flexible working hours guaranteed

Your tasks:

• Processing customer inquiries by telephone
• Advice and information for customers in various cases
• Resolving and managing customer concerns
• Provide customers with product and service information
• Data entry and updating of information

Your profile:

• Initial experience in customer service is an advantage
• High customer orientation and service mindset
• Open communication style
• Ability to work in a team and with precision